Hatri is the complete ERP for tailoring shops — track every garment through cutting, stitching, embroidery, and delivery. Manage your tailors, pay them fairly, and let your customers follow along.
Every garment moves through your production line
10+
Workflow stages tracked per garment
16
Outfit types supported out of the box
15
Staff roles with fine-grained permissions
4
Express delivery tiers with auto-pricing
Between fittings, orders, workers, and walk-ins — the chaos adds up. Here is what Hatri fixes.
Orders tracked on paper notebooks
Digital order lifecycle with per-garment status tracking across 10+ stages
No idea who is working on what
Live workflow board — every tailor sees their queue, every manager sees all progress
"When will my dress be ready?" calls all day
Customer self-service portal with real-time order tracking
Payroll calculated manually every month
Automatic piece-rate wages — pay per garment completed, computed instantly
Overbooked tailors, missed deadlines
Capacity planning with blouse-equivalent load balancing across your team
Measurements lost or mixed up
Digital measurement cards with body type detection and version history
No training needed. No complex setup. Start taking digital orders in under 10 minutes.
Register your boutique, add your outfit types and pricing, invite your tailors. Takes 10 minutes.
Customer walks in? Create their profile, record measurements, build the order with auto-pricing and tax.
Each garment moves through your workflow — cutting, stitching, embroidery, QC, trial, finishing. Everyone knows their job.
Not a generic business tool with a tailoring skin. Every feature is designed for how boutiques actually work.
Every garment tracked individually through cutting, stitching, embroidery, painting, QC, trial, and finishing. Know who did what, and when.
Store complete body measurements for women and children. Auto-detect body type, compare across visits, never lose a measurement again.
Your customers track their own orders in real time. Book appointments, request home visits, and view their complete order history.
Schedule home measurements and pickups. Verify deliveries with OTP confirmation. Track your delivery team live on the map.
Four-tier loyalty program from Bronze to Platinum. Referral rewards, gift vouchers, promo codes, and seasonal campaigns.
Piece-rate wages calculated automatically. Daily wages, job worker tracking, expense recording, and profitability analytics.
Sell sarees, dress materials, jewellery, and accessories alongside your tailoring. Full inventory and stock management built in.
Send purchase orders to suppliers, verify goods receipt, compare supplier pricing, and manage your entire fabric and material inventory.
Accept UPI, cards, and bank transfers through Pine Labs, PhonePe, or Paytm. Payments auto-confirmed via webhook — no manual entry.
Day, week, and month views with capacity heat maps. Know exactly how many garments each tailor can handle before accepting express orders.
Offer 3-hour, next-day, and 3-day express tiers. Surcharges calculated automatically. Deadline tracking respects working hours and holidays.
Stage-specific QA checklists ensure every garment passes quality gates before moving forward. Rework requests need manager approval.
An order with a blouse, lehenga, and dupatta? Each piece has its own timeline, its own tailor, its own QC checklist.
Order #1042 — Meena Lakshmi
Wedding set — 3 items
Each item has its own set of stages based on the garment type — a maggam dupatta skips cutting and stitching entirely.
Your cutting master sees only cutting jobs. Your embroidery team sees only embroidery. Your manager sees everything. Your customer sees their order status and nothing else.
Boutique Owner
Full system — pricing, staff, reports, settings
Front Office
Orders, customers, payments, workflow
Cutting Master
Only cutting-stage items in their queue
Stitch Master
Only stitching-stage items assigned to them
Embroidery Worker
Only embroidery & maggam items
Quality Checker
QC stage items with checklists
Delivery Boy
Delivery queue with OTP verification
Customer
Portal — order status, appointments, visits
“We used to spend hours every evening figuring out who completed what. Now the workflow board does it for us — and payroll is automatic.”
Boutique Owner
Silk & Thread, Chennai
“My customers stopped calling to ask about their orders. They just open the portal and check themselves. It changed everything.”
Boutique Manager
Radha Fashions, Coimbatore
“The express delivery tracking saved us from so many missed deadlines. We can actually see if a tailor is overbooked before we commit.”
Front Office Staff
Priya Collections, Madurai
Start free. Upgrade when you need more staff, more orders, or more features. No hidden fees, cancel anytime.
Try everything with your first 50 orders
For single-shop boutiques ready to grow